Shipping and Returns

Shipping

Enjoy Free Shipping on orders over $195
$10 flat-rate on other orders $195 and less

Free Shipping offer is valid on all orders more than $195 shipped in the continental United States and applies to Standard Ground shipping orders only. The $195 threshold applies to merchandise only. Gift certificates, gift cards, taxes and additional shipping and handling do not count toward the qualifying amount. The total order amount after any discounts are applied must be more than $195 to qualify. Not valid for cash. Previous purchases are not eligible for adjustments. If you choose to ship Standard Ground and are shipping to multiple addresses, you will receive free shipping on all shipping destinations if more than $195 in merchandise is shipped to an address.

$10 Flat Rate Shipping offer is valid on orders $195 and less shipped in the continental States and applies to Standard Ground shipping orders only. If you choose to ship Standard Ground and are shipping to multiple addresses, you will be charged $10 per address.

International Shipping rates are based on Fedex calculated rates. Shipping rates are automatically calculated at checkout.

Returns

You may return all unused items purchased at Zenhom within 30 days of the original delivery. We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping amount. No returned merchandise will be accepted without a Return Material Authorization (RMA). We will credit you in the same manner as your original payment within 7 days of receiving the returned item.

Ship authorized returns to the following address:

Zenhom

1604 East Lawson St.

Durham, NC 27703

USA

For questions regarding our return policy please contact us at customerassistance@zenhomdesign.com.

Shipping and Returns

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